Job Title: Client Services Director

Location: Washington, DC

Full-Time

Get to Know Us:

Kiernan Trebach LLP is a Civil Litigation Defense Firm that represents clients on a national basis, and maintains sixteen offices in nine states plus the District of Columbia, with local presence in several others. The firm’s expertise is frequently brought to bear in limiting exposure in major cases throughout the country. The wide-ranging bar admissions of our lawyers, and our experience as regional and national counsel to Fortune 100 and 500 companies position Kiernan Trebach to provide directed and consistent representation on a regional or national basis. Our practice is devoted exclusively to the representation of corporations, insurers and self-insureds in the defense of litigated matters.

Role Objective:

Kiernan Trebach, LLP, a Civil Litigation Defense Law Firm with offices along the East Coast corridor, is seeking a self-motivated strategic thinker who can partner with our team to develop and expand client services with a focus on relationship management and business growth.

Role Responsibilities: 

This position will assist our attorneys to strengthen and broaden the Firm’s client relationships. The CSD will also work to identify and develop new clients, while participating in the development and execution of the Firm’s overall business development and marketing strategy and programs.

Responsibilities of the CSD include, but are not limited to:

  • Monitoring and maintaining client satisfaction;
  • Assisting the firm’s attorneys with marketing and business development efforts; and
  • Developing and maintaining the firm’s social media presence.

Role Requirements:

The ideal candidate will have a minimum of 5 years’ experience in law firm and legal services relationships, experience working with and presenting to senior leaders, and a strong track record for project management and client service. The position required someone with a proven ability to handle multiple tasks, concurrent projects and competing priorities while maintaining calmness and tactfulness in a high-volume, fast-paced, and deadline-driven service organization.

Benefits for Full-Time:

  • Salary commensurate with experience level
  • Medical, Dental, Vision
  • PTO / Sick Leave Accrual
  • 401(k) & Profit Sharing
  • Life and AD&D
  • Flex Spending Program
  • Hybrid work schedule, including regular on-site work at the Firm’s various offices, or full-time in-office work schedule (if preferred)

**Kiernan Trebach LLP is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard for race, ethnic background, color, religion, sexual orientation, age, gender identity, national origin, veteran status, disability or genetic information.**